Salesforce Connectors in MuleSoft: Key Features & Uses

Create

It is to add one or more new records to your organization’s data.  

Update

Modifies the existing records using their Salesforce Id.

Upsert

Insert/Update in a single operation, matched by the Salesforce's internal Id. If Id present it will update the record or else insert the new records with the provided details

Delete

Deletes one or more records from your organization’s data by Id (It moves them to the Recycle Bin not permanently delete the record).

Retrieve

Fetches the specific fields for a known list of record Ids which is the fastest way to get exact data when you already know the Ids.

Query

Search for records using SOQL query.

Query All

Same as Query but also includes the archived records.

Search

Runs a SOSL (Salesforce Object Search Language) which search across multiple object types at once, based on the matching keyword.

Convert Lead

Converts a qualified Lead into an Account, Contact, and an Opportunity in one step.

Merge

Combines up to 3 duplicate records of the same object into one record,

Merge Multiple

Batch version of Merge — runs several merge operations in one call. 
Example: A data-quality job merges dozens of duplicate Contact groups identified overnight.

Find Duplicates

Checks a record you're about to save against Salesforce's built-in duplicate rules, before committing it.

Find Duplicates 

by IDs

Same functionality of duplicate check, but against records that already exist in Salesforce (by Id) rather than a new unsaved record.

Describe Global

Returns a summary list of every object available in the org (standard and custom).

Describe SObject

Returns full metadata for one specific object — its fields, data types, picklist values, and relationships

Get Deleted

Returns the Ids of records deleted within a specified time window. 
Example: A data warehouse sync job checks daily which Accounts were deleted so it can archive them too.

Get Updated Objects

Returns Ids of records updated within a specified time window.
Example: An incremental sync job pulls "what changed since last run" every 15 minutes instead of re-querying everything.

Get Server Timestamp

Returns Salesforce's current server time. 
Example: Used as a "high water mark" — stored and used as the starting point for the next incremental sync window.

Create Job Bulk API v2

Starts a new Bulk 2.0 ingest job (insert, update, upsert, or delete) — no manual batching needed.
Example: Loading 1 million updated price records overnight without worrying about batch sizes.

Create Query Job Bulk API v2

Starts a Bulk 2.0 job for exporting large SOQL query results.
Example: Exporting every Case ever created for a 5-year historical analytics project.

Get All Jobs Bulk API v2

Lists all Bulk 2.0 ingest jobs (running or completed) in the org.
Example: An admin dashboard shows all data loads run in the last 24 hours.

Get All Query Jobs Bulk API v2

Lists all Bulk 2.0 query (export) jobs.
Example: Checking which export jobs are still processing before scheduling a new one.

Get Job State Bulk API v2

Checks the current status of a specific ingest job (e.g., "InProgress," "JobComplete," "Failed").
Example: Polling every minute until a large product load reports "JobComplete."

Get Query Job Info Bulk API v2

Checks the status of a query (export) job.
Example: Confirming an export job has finished before downloading the results.

Get Query Job Results Bulk API v2

Retrieves the actual exported rows from a completed query job.
Example: Pulling down the final CSV-like result of a 3-million-row Opportunity export.

Delete Job Bulk API v2

Deletes a completed ingest job record from Salesforce's job history.
Example: Cleaning up old completed job records as part of housekeeping.

Delete Query Job Bulk API v2

Deletes a completed query job record.

Abort Job Bulk API v2

Cancels an in-progress ingest job.
Example: Stopping a load mid-way after discovering the source file was the wrong version.

Abort Query Job Bulk API v2

Cancels an in-progress export/query job.
Example: Stopping an unnecessary large export that was triggered by mistake.

Retrieve Job Failed Results Bulk API v2

Retrieves only the records that failed processing in an ingest job, along with error reasons.
Example: After a load, pulling the 340 records that failed validation to email back to the data team for correction.

Retrieve Job Successful Results Bulk API v2

Retrieves only the records that processed successfully, including their new Salesforce Ids.
Example: Capturing the newly created Salesforce Ids to write back into the source system for future updates.

Retrieve Job Unprocessed Results Bulk API v2

Retrieves records that were never processed at all — for example, if a job was aborted early.
Example: After aborting a job partway through, checking which records still need to be resubmitted.

Create Metadata

Creates new metadata components (like a new custom field or object). 
Example: A deployment pipeline automatically creates a new "Loyalty_Tier__c" picklist field as part of a release

Read Metadata

Reads the definition of existing metadata components. 
Example: Checking the current configuration of a Validation Rule before modifying it.

Update Metadata

Updates existing metadata components.
Example: Changing the label or help text on an existing custom field as part of a release.

Upsert Metadata

Insert-or-update for metadata components. 
Example: A deployment script ensures a custom object exists with the right fields, creating it if missing or updating it if already present.

Delete Metadata

Deletes metadata components from the org

Rename Metadata

Renames an existing metadata component

Deploy Metadata

Deploys a full metadata package (zip file) to an org — the core operation behind most release pipelines.
Example: Pushing a full sandbox-to-production release containing new fields, flows, and validation rules.

Retrieve Metadata

Pulls a metadata package out of an org (the reverse of Deploy). 
Example: Pulling current production configuration to compare against what's in version control

Describe Metadata

Lists the metadata types available in the org (like "Custom Field," "Validation Rule," "Flow").
Example: A migration tool checks what metadata types exist before deciding what to retrieve.

List Metadata

Lists existing components of a specific metadata type. 
Example: Listing every Flow currently active in the org before a major release.

On New Object

A trigger source that fires whenever a new record of a chosen type is created. 
Example: The moment a new high-value Opportunity is created, an alert is sent to the sales manager's Slack

On Modified Object

Fires whenever an existing record is updated.
Example: When a Case status changes to "Escalated," an external ticketing system is updated instantly.

On Deleted Object

Fires whenever a record is deleted. 
Example: When an Account is deleted, a downstream billing system archives the related invoices.

Publish Platform Event Message

Publishes a custom Platform Event — a lightweight, purpose-built business event — into Salesforce. 
Example: An external warehouse system publishes a "Shipment_Delayed__e" event that triggers a Salesforce Flow to notify the account owner.

Publish Streaming Channel

Publishes a message to a generic Streaming API channel. 
Example: Broadcasting a custom notification to any Salesforce client subscribed to a specific channel.

Invoke Apex REST Method

Calls a custom Apex REST endpoint exposed in Salesforce. 
Example: Calling a custom "CalculateDiscount" Apex endpoint that applies complex, Salesforce-only business rules before returning a final price.

Invoke Apex SOAP Method

Calls a custom Apex SOAP web service. 
Example: Integrating with an older internal Apex web service that was built before REST became the default choice.

Get User Info

 Returns details about the currently authenticated integration user.

Change Own Password

 Let's the currently authenticated user change their own password.

Reset Password

 Resets another user's password (an administrative action).

Set Password

Sets a specific password for a user (rather than generating a random reset). 
Example: Provisioning a new employee's Salesforce account with a pre-defined temporary password during onboarding automation.

Unauthorize

Revokes the current OAuth session/token. 
Example: Explicitly logging out an integration session as part of a secure shutdown routine.